Hélary

Customer Service Excellence: Greeted customers warmly, provided excellent service, and resolved complaints professionally to enhance customer satisfaction and retention. Product Knowledge and Sales: Demonstrated a strong understanding of store policies, products, and services, assisting customers with selections and upselling additional products to achieve sales goals. Operational Efficiency: Managed cash registers, processed transactions accurately, maintained an organized sales floor, and coordinated tasks with team members. Inventory Management: Tracked inventory levels, conducted price checks, and ensured products were readily available for sale. Reporting and Improvement: Prepared sales performance reports, identified process improvement opportunities, and executed promotional activities to meet company standards and individual sales goals.

Client Reception: Welcoming clients with professionalism and courtesy, creating a positive first impression. Administrative Skills: Proficiency in office administration, including managing appointments, phone calls, and maintaining organized records. Confidentiality: Ensuring strict confidentiality of sensitive client information. Customer Handling Experience: Successfully managed interactions with a diverse range of clients, including handling up to nearly a hundred customers during peak sale periods in a major retail store. Offered each customer top-notch: personal service to boost sales and customer satisfaction.