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Stage Reservations & Groups Executive Barcelone
Stage Reservations & Groups Executive Barcelone
Stage EspagneDescription
- Handle all reservations (individual & groups)
- Follow-up and conversion of bookings in accordance with budget
- Negotiate group quotes, cancellations and upselling
- Manage billing, deposits, PMS and payment
- Maintain excellent relationships with clients & agents.
Profil recherché
- Must speak and write fluently in English, any other languages advantageous
- Outstanding time management and organization skills & ability to handle high volume of bookings
- Demonstrate a passion for delivering excellent customer service
- Have a genuine interest and enthusiasm for what you do
- Ability to build effective working relationships at all levels with diverse groups of colleagues in a way that appears natural and effortless
- You must be eligible to work in the EU to be considered for this role
