Martin

Support to Customers’ choice of jewellery, orders processing thru Shopify CRM system, after-sales service. Creation of appealing posts for Instagram and Pinterest (seasonal and recurrent), writing in French and in English of articles for internet site.

Participate in designing editorial strategy for social media ensuring alignment with group’s standards, community management, audience performance analysis and statistics update, competitor benchmarking, editorial content proofreading and improvement (SEO) on different company’s institutional and commercial sites.