Customer Operations Internship in Barcelona

The role

• Provide day-to-day operational support so orders flow smoothly from capture to delivery.
• Test new digital tools and support their rollout across markets.
• Gather and analyse operational data to measure performance and build improvement cases.
• Document processes and create reusable reference material for the team.
• Build skills in customer service, master data and commercial operations.

The company

One of the world's major beauty and fragrance groups; its Barcelona global supply chain hub brings together customer service, planning and transport in a multicultural environment.

Practical details

• Location: global supply chain hub, Barcelona area (company bus from Barcelona), up to 50% working from home.
• Start: October.
• Duration: 6 months (minimum availability of 500 hours), internship agreement.
• Paid internship with possible hire at the end.

Student or graduate in Tourism or Translation and Interpreting, interested in supply chain. Advanced Excel (formulas, pivot tables) and database skills, analytical and autonomous. Fluent English and intermediate French, mostly written.