corentin.ramard.21
À propos du candidat
Ville
Formation
Programme Grande Ecole : - First Year Master | Excellence Program “Entrepreneurial and Associative Program“. - Pre-Master’s Year | “English Track” Course (100% of courses in English). GPA : 3,6 / 4
ESDHEM : - Preparation for major business schools led by SKEMA BS. - Bachelor of Economics and Management in collaboration. GPA : 3,5 / 4
Economic and Social Sciences Speciality - Mathematics GPA : 3,75 / 4
Travail et expérience
Internal strategy consulting : - Benchmark and implementation of new solutions contributing to the achievement of OKRs. - Internal quantitative/ qualitative analyses. | Implementation of actions to correct pain points. Product management : - Integrating a service into Salesforce | Change management following migration. - Standardize the data model to speed up time to market.
Reduction of the churn rate : - Identification of the main reasons for the churn (termination/non-renewal). - 24 clients saved | 115 200€ ARR saved. Continuous improvement : - Construction of new processes. - Design and improvement of performance management dashboards.
Records Management : - Taking of automobile claims (phoning). - Support of insured persons in the management of their claim. Customer Satisfaction : Reached 9.5/ 10 NPS over the duration of my contract at MMA.