Mallaud

Updated the risks map of 54% of the company departments and the global Group’s risk mapping Translated the Group’s BCP and operational risk management documents in English for the Italian and the British subsidiaries Processed over 5,000 risk alerts using Dow Jones Risk & Compliance software Wrote a summary document of the interviews needed for the creation of a BCP for the French subsidiaries

Supervised a team of 3 active members to encourage students to discover new cultures and share theirs Managed the association’s Instagram and Facebook accounts to promote our events through weekly and monthly posts, attracting more than 50 people monthly Organized monthly meetings with my team to plan posting schedules Generated simple templates and a color palette in order to increase the association’s social media presence Performed video editing to create promotion videos and promote events and travels

Performed client reception and helped over 100 customers a day by assisting them in the store Managed a cash register to proceed customers purchases, returns and refunds Handled the process and the preparation of more than 100 online orders each day Executed inventory management by using an electronic information system