lucile.heuliez
À propos du candidat
Ville
Formation
Campuses: Paris & Belo Horizonte, Brazil. I completed my third year of Bachelor's and pursued two years of Master's studies. During this time, I had the privilege of spending a semester at the Brazilian campus. Looking ahead, I am excited to commence my first year of Master's studies on the Parisian campus starting this September.
I completed a 2-year bachelor's degree in Economics and Management, along with preparatory courses for business school entrance exams, in order to directly enter the Grande École program and subsequently earn a master's degree. My studies spanned across campuses in Paris and Raleigh. During my academic journey, I was fortunate to spend a semester studying at the American campus of North Carolina University.
Through SKEMA, I had the opportunity to experience American-style courses in management, accounting and business law, etc. I took advantage of the student associations, sports facilities, and events that are reminiscent of American universities.
I obtained an ES baccalaureate with honors.
Travail et expérience
Rue Crébillon, Nantes. Welcoming and advising customer Contribute to the presentation of the store by preserving its image Manage restocking and OMS; manage inventory
25 Rue Royale, Paris. Welcoming, supporting and advising customer Enhance loyalty of local and international customer Sharing the codes, values and history of the Maison Training at the Chanel fashion school
13 Rue de la Paix, Paris. Supervise and enhance Paris flagship's experience for customer loyalty Participation in briefings for watchmaking and jewelry Support for in store events Clienteling plan support : collecting and consolidating actions
-Identify opportunities to deliver the best customer experience -Implement and follow-up in-store projects and challenges -Analyze customer experience KPIs -Coordinate internal project for our local teams (Türkiye)
