Client Onboarding & Support Internship in Fintech in Barcelona

The role

• Own onboarding and day-to-day support for strategic clients, within the Tech team
• Gather client requirements for new features and integrations and turn them into clear specs
• Manage the timeline of new developments and keep stakeholders aligned
• Act as first point of contact for client issues: triage, resolve or escalate
• Coordinate internal teams and external providers to keep implementations on track

The company

Fast-growing Barcelona fintech founded in 2019, offering a SaaS platform that lets banks, family offices and wealth managers consolidate all of their clients' financial assets. It has raised over EUR 20 million.

Practical details

• Location: Barcelona (between Sants and Plaça Espanya), hybrid
• Full-time paid internship
• Intention to convert to a permanent contract based on performance
• Flexible hours, birthday day off, subsidised canteen

Some exposure to financial markets or wealth management. Strong client-facing skills, well organised and able to juggle several requests and deadlines, problem-solving mindset. Fluent Spanish required, English is a plus. SQL or database skills are a plus.